What is considered an active session?

Extension data

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Written by Dave Owens
Updated over a week ago

Intello's extension only collects daily usage data of B2B software applications. Additionally, the extension analyzes the page a user visits to ensure we're only application usage is reported. 

If a user goes to the public page of a website (ie/ dropbox.com), we will not report the session as usage. However, if the user was logged into the application (ie/ dropbox.com/dashboard) we would report this as a session. 

We only report the usage of unpaid/unapproved applications (Shadow IT) if there are a minimum of 5 sessions by users in the organization. 

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